Best for Onboard Sustainability: Monty’s Bakehouse BarricadeECO and Rex Airlines Business Service Equipment by Global-C Our Cabin Concept of the Year Award for airlines recognised the fact that often it is not just one products but a combination right across the cabin that makes the difference. New for 2021 was a free to enter Industry Champions category recognising those going above and beyond during the pandemic.

The judging process was slightly tweaked this year so that all entries could be considered by our expert judging panel which identified Winners and Highly Commended products/services. In categories where there were only one or two entries, the judges did not identify a winner as it was felt there had been no real contest but instead identified a Highly commended only for an entry felt to be a potential winner. Despite the challenging times we are living through we were delighted to receive over 100 entries in 11 categories, including a Ones to Watch category recognising products not yet onboard but actively targeting the market. The judges were asked to assess the products based on the following criteria: Innovation, First Impressions, Quality, Durability, Lifespan, Weight, Usefulness, Design, Functionality, Taste, Content, Adding to the Customer Experience. The comments can all be viewed in the ceremony. As part of the judging process we asked our readers to vote for their favourite entries. These results were taken into account by the judging panel in coming to their final verdicts.